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Our 4 Promises 

PRICE BEAT GUARANTEE
If you find a lower price on any of our products, we’ll not only match that price, but we’ll beat it.

FUSS FREE RETURNS
If, for any reason, you’re not entirely satisfied with one of our products, return it within 31 days for a fuss-free replacement or refund.

SAME DAY DESPATCH
All orders placed by 3:00pm are despatched the same day.

FREE LOLLIES
Every order with Azapak gets a FREE bag of lollies.

 

Terms & Conditions:

Price Beat Guarantee
If you find a price from a competitor which is lower than Azapak’s price on any stock product, Azapak will better that price. To receive deductions, customer must first fax or email through their current written quote, invoice or link to a website displaying the lower price. The item in the competitor's quote or invoice must be identical to Azapak’s item (including the brand). When the product in question is an Azapak branded product, Azapak will honour the guarantee on equivalent products from other manufacturers. Please note that this guarantee excludes custom made items, special order in items and machinery. For metro customers eligible for free delivery, faxed/emailed quotes with lower prices must include the cost of delivery. Faxed/emailed quotes and invoices are deemed current if dated within 6 months. This guarantee is not open to resellers. This guaranteed excludes stock liquidations and clearance sales.

Fuss Free Returns
If, for any reason, you’re not entirely satisfied with one of our products, return it within 31 days for a fuss-free replacement or refund. To arrange a return, customer must contact Azapak and arrange a Return Authority. Please note this returns policy excludes custom made items, special order in items and machinery. Azapak will provide a full refund or replacement for the quantity of items returned only. Except in the situation where goods are faulty, cost of shipping goods back to Azapak will be at the customer’s expense.

Same Day Despatch

All metro orders received prior to 3pm will be depsatched the same day. Interstate or regional orders must be received prior to 12pm to be despatched the same day.